News and Updates
We have a new website! While it might not look like much at the moment, this new site allows for tight integrations with our Google Apps environment AND can be updated faster from anywhere. It is built using Google Sites which all staff have access to in their Google Drive, and as an added bonus, if you want to make your own classroom site, it will be linked in the directory for all to access. Use it to post information to parents, assignments to your students through Google Classroom, or just a place to put your syllabus or other resources. Get creative and have fun! If you need any help or have any questions, contact me!
New Ticketing System07/15/2019
Have a new ticketing system in place for the 2019-2020 school year. This will help better track issues and keep up with repeating events to assist in obsolescence and proactive maintenance. In the past an email was the only means of putting in a ticket, and while simple on the end user perspective, it creates a jumbled mess in the receiving inbox. Use the link to the left labeled "Helpdesk Ticket System" to create a service request or trouble ticket, this method allows for better categorization and information collection. If you absolutely insist on sending an email to create a ticket, please use the email address firstname.lastname@example.org to have it automatically create a ticket with your email contents. Please put a brief description in the subject line though. If you have any questions or concerns, as always, feel free to contact me!